Where are your customers on the Participation Ladder?
If you’re new here, you may want to subscribe to my RSS feed. Thanks for visiting!Steve Rubel, of Micro Persuasion, has an interesting take on a Forrester report He focuses on the Participation Ladder and observes the importance of deciding where your target customers sit on the ladder and the implications for marketing strategy.
My name is Alex Nesbitt. This is my blog. I publish Digital Podcast where I evangelize new media and marketing innovation, with a focus on digital media, social media, social networks, social analytics and influencer marketing.